1.6 KiB
1.6 KiB
title, type, status, domain
| title | type | status | domain |
|---|---|---|---|
| Re-Instatement | OpenSpec | Draft | Customer Management |
Re-Instatement
Requirement Definition
Allows manual re-instatement of expired balance buckets that have not yet been forfeited.
Process Flow
Pre-Conditions
- Users must have access rights in the "Re-Instatement" module.
- The customer must have expired pool buckets that are within the grace period (not yet forfeited).
- Requires Maker-Checker approval.
Business Rules
Data Schema
| Field Name | Description | Logic Type | Constraints / Rules |
|---|---|---|---|
| Posted Transaction By | Card, Account, or CIF. | Enum | Required. |
| Card / Account / CIF | Identifier based on above selection. | String | Required. |
| Store | Store of transaction. | Enum (Lookup) | Required. |
| Pool Id | Pool of the bucket to re-instate. | Enum (Lookup) | Required. Lists pools with non-forfeited expired balances. |
| Bucket to Re-instate | Specific expired bucket to reinstate. | Enum (Lookup) | Required. |
| Expiry Date | New expiry date of the reinstated points. | Date | Required. |
| Reason Code | Reason for re-instatement. | Enum (Lookup) | Required. |
| Remarks | Additional notes. | String (100) | Optional. |
Execution
- Pending/Approve Flow: New requests go to a pending list. Authorised user approves.
- Re-instatement is posted as an Adjustment.
- The expired bucket balance is set to 0.
- If a bucket with the new Expiry Date already exists, the amount is added to it.
- Otherwise, a new bucket is created with the new Expiry Date.
Post-Conditions
- Balances updated and logged as adjustments.
Exception Flow
- Rejected by TP validation or block code.