43 lines
1.8 KiB
Markdown
43 lines
1.8 KiB
Markdown
---
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title: "Marketing Frequency Cap"
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type: OpenSpec
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status: Draft
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domain: OneMarketing
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---
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# Marketing Frequency Cap
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## Requirement Definition
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Controls the frequency and volume of notifications delivered to customers to prevent overwhelming them. Caps can be set daily, weekly, or monthly per customer across different channels.
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## Process Flow
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### Pre-Conditions
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- Users must have access rights in the "Frequency Capping" module.
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## Business Rules
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### Data Schema
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#### Edit Mode Configuration
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| Field Name | Description | Logic Type | Constraints / Rules |
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|---|---|---|---|
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| Frequency Cap Id | Record identifier. | String (10) | Required. |
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| Notification Channel | SMS, Email, or Push Notifications. | Enum | Required. |
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| Effective Date From | Start date of the cap. | Date | Required. Only one effective cap per channel at any given time. |
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| Effective Date To | End date of the cap. | Date | Required. |
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| Capping Period | Daily, Weekly, or Monthly. | Enum | Required. Each period must have only one cap value. |
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| Maximum number | Max messages per unique customer. | Integer (12) | Required. |
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| Include Whitelist | Disallows/allows whitelist customers to receive more notifications. | Boolean | Default: False. |
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| Customer list | Selected whitelist customers to ignore rules. | Array of Strings (Lookup) | Required if Include Whitelist is True. |
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| Description | Description of the capping. | String (100) | Optional. |
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### Execution
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- Frequency Capping is applied to all marketing campaigns at the customer level.
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- System automatically tracks notification counts per customer per channel and period unit.
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- If the customer reaches the cap, further notifications are blocked.
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- Whitelisted customers are excluded from the frequency cap unless explicitly included.
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## Post-Conditions
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- System enforces defined limits during OMR batch processing.
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